Earn your wings.
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Walking briskly across the tarmac in 35° C weather the flight
attendant can only smile as she thinks about the cold weather back
home. At this temperature, along with the humidity, nothing but air
conditioning can counteract the heat. Travelling across the globe
working on a charter business jet this almost tropical stop is short
but others aren't far away.
"It's a pretty nice way to see the world," explains Libby Walters,
flight attendant with Sunwest Home Aviation, about working aboard the
12-seat
Falcon 900 jet. "It's like a home away from home. Once you fly that
way it's hard to go back to cattle class." Working for a smaller
airline means Walter's roles are similar to those of flight
attendants on larger commercial planes but on a different scale.
"The flying public can be difficult at times," she said, empathising with
her commercial airline counterparts. "We don't see that because we don't
have the volume or the cross-section of people they do. We fly mostly VPs
or boards of directors. For the most part my day is pleasant." Just how
pleasurable a flight can be depends on Walters performing her duties well.
For a typical flight departing Tuesday at 7:30 a.m. and returning
later that evening her work begins at least one day prior. On Monday
she will have contacted a couple of catering companies ensuring a
breakfast meal is ready for departure and another hot meal is ordered
for the flight home. With those details in order, Tuesday's work
begins about one-and-a-half hours before departure.
"The flying public can be difficult at times. We don't see that
because we don't have the volume or the cross-section of people they
do."
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"I'll be at the airport by 6 a.m. and make sure the plane is ready
to go, the coffee is made and the catering is there," Walters said.
With everything in place she'll deal with any questions passengers
have while boarding and then begin her in-flight duties once the
plane takes flight. "Your air routine is 'are they fed and watered
and comfortable?'"
Arriving at the desired destination, Walters' work doesn't end.
She will make
sure meals and any other required items are ready for the flight home. The
group booking the plane will give Sunwest an estimated time of
departure but depending on how things transpire, that time may be
earlier or later. "We'll wait around the airport 'til they want to
depart," Walters said. "We've got to be ready to leave when they're
ready to go. They never have to wait. That's the bottom line."
Most airports have flight crew lounges allowing Walters and the
pilots to relax and watch movies or play pool. If they know they'll
have some time to wait, often a crew vehicle can be arranged and
Walters and others will have time to see some local sites and stop
off for lunch.
"A lot of times you have to be in the right place at the right
time. It's not prevalent. Positions are few and far between."
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These perks come as a bonus to Walters who first began her flight attendant
career with another airline about a year-and-a-half ago. Her
pilot-husband mentioned an airline was looking to hire a part-time
flight attendant. "I was working on the ski hill part-time and they
needed somebody to fly part-time," Walters said of using her network
of family and friends to find this new career. "I applied and they
hired me. I was in the right place at the right time."
After being hired Walters underwent a week of intensive training
and wrote exams to become certified by Transport Canada. She also had
to ensure she had first aid skills and had completed a flight safety
course. With that under her belt she's now flown to places such as
Spain, Italy, South America and all over the U.S.
Currently flying 10 to 15 days a month, Walters said flight attendants for
smaller airlines can count on being busy and using a multitude of
skills. "You have to be reasonably laid back," she said. "When you
work, you work hard. Normally, if you've got a full load it's a busy
flight. (And) it doesn't matter if you don't feel well or have a
headache, you have to know this is the deal and you can't call in
sick." She said those who are outgoing, able to be assertive if
needed and those able to think on their feet and adapt to various
situations will do well at the career.
But, she admits, working for a smaller airline means the number of
job opportunities are limited, especially in Canada with its small
population. "It's like a lot of things," Walters said. "A lot of
times you have to be in the right place at the right time. It's not
prevalent. Positions are few and far between."
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